Visibility, Ease of use, Quick ROI – Pronto Xi is the right fit for your Service business.
A key success factor in Facilities Management (FM) / Service is the ability to be proactive in a traditionally reactive industry.
Pronto Software offers a one-stop shop to help you manage your business and streamline your operations, through our depth and breadth of product designed for the Service sector.
Our modular and flexible products means you buy only what you need. And our integrated offering ensures a quick ROI - for example, productivity gains are reaped very quickly.
With years of experience working with Service powerhouses such as Chubb, Tyco and Norfolk, Pronto intimately understands the needs of your Service business.
We offer a host of solutions from project costing to capital asset management to effective engineer scheduling enabling you to drive efficiencies and cost savings, creating a positive impact to the bottom line. Importantly, our software is easy to use, with its flexible and rapid implementation, offering powerful tools for total business management.
Pronto Xi Service Scheduler for example is a Windows application with an easy to use graphical user interface, ensuring the most effective allocation of resources to increase productivity. A simple drag and drop allows users to allocate calls to available engineers, move calls to another date or time and reallocate a call to one or multiple engineers. The intuitive interface reduces the cost of field service operation and training requirement and improves customer responsiveness with accurate engineer scheduling.
- Fire and Security
Fire and security are all about safety.
They rightly hold a high importance in the public mind, and that importance is reflected in the care taken to ensure that the appropriate equipment is installed and remains constantly operational.
As a professional in this area you take on the responsibilities of maintaining a performance standard up to the expectations of the clients who rely on you.
Pronto Xi can help you along every step, from controlling the tender process, to management of implementation projects, through efficient control of service and planned maintenance, all of this while ensuring a clear view of costs and revenue.
Pronto Xi Tender Management controls the process of tenders and project contracts giving you a better chance of both winning the job, and ensuring that it is going to be profitable for you.
When the time comes to install new systems Pronto Xi Project Costing Management ensures that the job is done right. Installing alarm systems, emergency lighting, sprinklers, etc takes a lot of care and co ordination. Managing these projects requires visibility of each process step. By providing all of the information your team members need at the touch of a button you can devote your time to delivering the project on time and on budget.
Pronto Xi Service Management is an effective tool for maintenance as well as inspection and testing of essential security measures. Complete control of all of your resources ensures that your clients conform to all of the applicable standards and statutory requirements.
Right now there are thousands of field staff, servicing thousands of sites, all co-ordinated and controlled in Pronto Xi.
Implementing Pronto Xi delivers an integrated scalable system to suit all of the different facets of your business.
- Air Conditioning, Heating and Refrigeration
Air conditioning, heating and refrigeration are taken for granted in today's world, but nobody wants to live without them. Providing service to keep everything running is an important job. In your business you must balance demand and availability while still remaining profitable.
Pronto Xi gives you what you need to efficiently manage your field staff, ensuring that your customers are never too far away from the service they need. Whether it is responding to an urgent request, or scheduling preventative maintenance to prevent urgent requests, Pronto Xi partners with you to exceed your customers' expectations.
The Pronto Xi Service Scheduler will improve your response times, balance your workload and give you visibility into all of your field service activities. With a simple to learn and simple to use drag and drop interface for allocation of calls to engineers, combined with all of your key information on one screen, you can make fast informed decisions. This all combines to reduce your administration costs and offer your clients the best service available.
Backed up with full ERP features like inventory, purchasing and financials, Pronto Xi is a scalable solution that can support your growth from a small number of users to hundreds of users.