Bruno Fine Foods – Specialising in quality customer experience

Established in 1956, Bruno Fine Foods is a third-generation family business of importing and distributing the finest food and beverages of Italy. As a leader of Foodservice and Retail industries, the company has over 15 brands that are exclusively available through Bruno Fine Foods across Victoria and Australia.

Bruno Fine Foods’ core focus has been on delivering exceptional customer service and unique value. Bruno desired that their customer experience matched the quality of their goods and began the search for a solution to achieve this. “We’re selling premium products and to fully showcase them, it’s not as simple as a website displaying just the product photos with a price. We needed to be able to justify the quality of our produce to our customers and why they should be interested in our products,” said Dylan Garofalo, Sales & Marketing Manager at Bruno Fine Foods.