Pronto Xi Help
Deep industry experience to support business goals
When trying out something new, managing a process change or onboarding a new team member, a business may need some help. Pronto Software has dedicated in-house support teams based across Australia, professionally trained to guide and assist. Local experts can provide Pronto Xi help by giving detailed technical and application support. Learn how you can get the most value from Pronto Xi.
Pronto Plus for Technical Support and more
All service requests are logged via Pronto Plus, a secure customer portal and tracked in real-time for transparency on progress. Log technical support request if you require as technical support or assistance.
It is also possible to book Pronto Xi training courses via Pronto Plus. Learn more about new versions and legislation changes – such as payroll, or simply connect with other organisations.
Pronto Plus also offers a range of resources which are regularly updated. This includes handy hints, product manuals, release notes and fixed-readiness information. Forums provide access to a community of end users, developers and help desk staff. This gives additional insights about our products and services.
Pronto Software Education Learning Management System (LMS)
We now have a brand new Learning Management System (LMS) for our customers. The LMS aims to further enhance their knowledge and proficiency with Pronto Xi Essential products. This system is full of Pronto tutorials to help streamline the onboarding process. Learn more about the Pronto Software Education LMS for your business.
Our commitment to data privacy and security
Pronto Software takes very seriously the management of risk and the provision of security for our customers. We strive to ensure that security is maintained at a high standard and as a key focus for our organisation. Our business is certified for many security and compliance standards through certified, independent and external organisations. Learn more about Pronto Software’s Security Assurance and Compliance Framework and you can also read Pronto Software’s Privacy Statement.
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